It's time to change how your business is managed
Growing a business is exciting, but as your revenue increases, so do the moving parts, complexities, and responsibilities. Suddenly, the systems that once worked fine start feeling clunky. Your team needs clear direction and accountability, but instead, you’re still the one making all the decisions. Projects take longer, important tasks slip through the cracks, and you’re left putting out fires instead of leading with strategy.
This is where I come in.
As a Certified Director of Operations (DOO) and Online Business Manager (OBM) with over 20 years of experience, I specialize in bringing order, structure, and strategic execution to online businesses scaling beyond multi-six and seven figures. My expertise lies in systemizing operations, managing projects and teams, and creating strategic roadmaps that turn ambitious visions into actionable, sustainable growth.
I’m not just another set of hands in your business, I’m your strategic partner, helping you build a business that runs smoothly, efficiently, and profitably, so you can step fully into your role as CEO without getting bogged down in day-to-day operations.
Ready to take back your time and scale with confidence? Explore my services below.
Strategic Mapping: Your Blueprint for Success
Embarking on a journey without a map can lead to unnecessary detours. Similarly, operating a business without a clear strategic plan can result in missed opportunities and wasted resources. My Strategic Mapping service provides you with a comprehensive roadmap for the year, offering direction, clarity, and a step-by-step action plan to achieve your business objectives.
What to Expect:
Mission, Vision and Values Alignment: We’ll delve deep into your business statements to ensure all strategies are aligned with your long-term goals.
The 7 Strategic Objectives: We’ll do a deep dive and optimize the core areas of your business (Financial Stability, Visibility, Product Development & Innovation, Operational Efficiency, Team Growth & Development, Customer Experience, and Professional & Personal Growth) ensuring every initiative aligns with sustainable, scalable growth.
Goal Setting: We’ll break down your big goals clear, measurable objectives for the year ahead.
Action Planning: We’ll develop step-by-step plans detailing tasks, timelines, and responsibilities.
Resource Allocation: Identify the team, tools, and budget needed to execute successfully.
Performance Metrics: Establish key performance indicators (KPIs) to monitor progress and make informed, data-driven decisions.
With a strategic map in place, you’ll have a clear direction for growth, no more second-guessing what to focus on next.
Project Management: Bringing Your Vision to Life
Bringing a project from concept to completion requires meticulous planning and coordination. I manage your projects by:
Creating detailed project plans with clear timelines and resource allocation.
Setting up and maintaining online project management tools for real-time collaboration.
Delegating tasks to team members and ensuring accountability.
Communicating project status and updates to all stakeholders.
Managing budgets to keep projects financially on track.
Proactively addressing challenges to maintain momentum.
Operations Management: The Foundation of a Scalable Business
A well-structured business is a scalable business. I specialize in optimizing your back-end operations by:
Reviewing and optimizing key systems such as customer service, billing, communication, marketing, and delivery.
Developing and implementing processes, tools, and assigning roles for efficient operations.
Integrating automated business tools and software to streamline workflows.
Creating and maintaining a Standard Operating Procedures (SOP) guide.
Managing client payments and collections processes.
Overseeing systems access and safeguarding login information.
Ensuring robust backup systems are in place for all critical data.
Establishing decision-making guidelines to empower your team.
Team Management: Building a Strong, Aligned Team
Your business is only as strong as the people behind it. As your team grows, so do the challenges of hiring, onboarding, delegation, and performance management. Without clear leadership, inefficiencies creep in, communication breaks down, and projects slow to a halt.
I help you build, lead, and optimize your team so everyone operates at their highest level, without you having to micromanage.
How I Support You:
Hiring & Onboarding: Finding the best-fit candidates, setting up smooth onboarding processes, and ensuring new hires integrate seamlessly.
Role Clarity & Team Structure: Defining job roles, responsibilities, and reporting structures to eliminate bottlenecks.
Performance & Accountability Systems: Implementing tools and processes that ensure your team meets deadlines, takes ownership, and operates efficiently.
HR Policies & Compliance: Establishing team policies, contracts, SOPs, and compliance measures to protect your business.
Team Culture & Leadership Development: Fostering a positive work environment, addressing conflicts, and providing leadership coaching to help you manage with confidence.
Contractor & Payroll Management: Overseeing agreements, payments, and team expenses to ensure smooth financial operations.
By optimizing your team management, we create a business where your team operates independently and effectively, allowing you to lead without micromanaging.
Revenue Stream Management: Expanding & Optimizing Your Income Sources
I help you develop, refine, and manage revenue-generating offers, including:
Digital products (courses, memberships, books, and more).
High-ticket coaching programs & consulting services.
Live & virtual events, workshops, and masterminds.
Affiliate partnerships & strategic monetization.
We ensure each offer runs smoothly, from setup to delivery, so you can maximize revenue without the backend stress.
Let’s Build a Business That Runs Smoothly
(Without You Running Everything)
Scaling successfully means stepping out of the weeds and stepping into your true CEO role. You need strong systems, an empowered team, and a clear roadmap, and that’s exactly what I help you build.
By entrusting these critical aspects of your business to a seasoned professional, you free yourself to focus on innovation, growth, and the areas where your expertise shines brightest. Let’s collaborate to elevate your business to new heights.
I invite you to connect with me for a free 30-minute assessment to find out if my services are a fit for your needs.
